24 hours online:
Della Xu
Q1 What's the MOQ for your production?
A:The MOQ is 1 pcs/set
Q2 Is it all right to make customer's own brand name?
A:Yes.OEM is OK
Q3 Where is your loading port?
A:NingBo,China or else port as your request.
Q4 Are you a manufacture or trading company?
A:We are a manufacture with decades years experience in focus on designing manufacturing and exporting a wide range of aquaculture equipment.
Q5 What is your terms of packing?
A:Gearbox and motor packed by paper carton,rest plastic spare parts are without package in side container.
Q6 What is your terms of payment?
A:Normally ,its by T/T,T/T 30% as deposit ,and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.And will show loading container pictures in every detail.Also L/C is acceptable.
Q7 What is your terms of delivery?
A:EXW.FOB.CFR,CIF
Q8 How about your delivery time?
A:Generally,it will take 15-20 days after receiving your advance payment,and also depends on your quantity.
Q9 Can you produce according to the samples?
A:Yes,We can produce by your samples or technical drawings. We can build the molds and fixtures.
Q10.What is your sample policy?
A: Surely that you can get sample for testing,it'll be appreciate if you are willing to try our products,but you have to pay the sample cost and the courier cost.
Q11.Do you test all your goods before sending goods out?
A: Yes,we will test east gear box and motor before loading.Quality always is priority.we equipped with precise instrument and testing ponds for quality inspection before every time exporting.
Q12.When can I get the price?
A:We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price,please call us .
Q13.How about after-sales service?
A:1.About 1 year guarantee service.
2.English manual for installation & operation.
3.If required, we could send technicians for installation and commissioning, training.
4.Any problem, we will give solution in 12 hours.
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